In attempting to create an outstanding workforce, simply attracting and recruiting top talent is by no means a guarantee of a highly efficient and productive team. No matter how talented employees are, each will bring different and contrasting working styles, attitudes and opinions, which can lead to tension, friction and 'personality clashes' often limiting the standard of service an organisation can provide clients with. If however, a company's team consists of colleagues who enjoy healthy working relationships with one another, it can not only have a major impact on each individual's performance but also, ultimately, the organisation's growth and success. Therefore, ensuring every employee has the confidence to approach and the communication skills to connect with each of their colleagues to discuss, chat and brainstorm matters relating to the business, must now become a key objective of any employer.
One North-east-based company, coaching and facilitation specialists, Unleash Potential International, provides a highly effective service for organisations which are looking to resolve conflicts, or simply maximise the productivity of employees, through using the Insights Discovery profiling programme to coach staff and develop teams. The programme highlights that each individual is uniquely different with personal characteristics, styles, needs and motivations, but rather than having a negative impact on an organisation, these differences are great strengths which can help drive an organisation forward.
The initial stage of the programme provides individuals with a greater understanding of themselves. For example, key contrasting characteristics and differences in people's personality and behaviour, which impact on the way people communicate, and like to be communicated with, are explored and determined. By establishing and understanding their own characteristics, the person is equipped with the ability to identify other people's individual styles and behaviours, recognising and appreciating the differences in the way both behave and communicate with others. By utilising their awareness and knowledge of other people's behaviours, they can then alter and adapt the style in which they communicate to suit an individual person, resulting in the two individuals connecting powerfully, and in turn maximising the working relationship.
Annette Evans, director of Unleash Potential International, believes that any company which employs a team of staff would reap the rewards from implementing the programme throughout an organisation. She said: "I have provided personality profiling services to organisations for a number of decades now and since I started working with the Insights Discovery model around five years ago, it has had a tremendous, life-changing impact on individuals, developing their interpersonal skills and positively empowering them. The great thing about the Insights Discovery model is that people understand it quickly, and are able to use their learning straight away. In other words, they get it! " This has then greatly enhanced their ability to work within a team as they have the confidence and communication skills to articulate and communicate their opinions and thoughts and listen to others. This really maximises their and the team's effectiveness." As well as assisting in creating the most efficient and productive workforce, organisations can enjoy other additional benefits from having members of staff complete the programme.
Annette continued: "Often, when we are asked to coach an individual, they are fully prepared to leave their current employers because of the tension and conflict between themselves and colleagues and managers. "However, through coaching, with Insights at the foundation of the development process, the individual develops confidence to work with colleagues in a positive and mutually supportive way. They find ways of working with others, which assists the organisation in retaining key members of staff.
"Also, the knowledge, skills and abilities gleaned from Insights can not only be used when communicating with colleagues but can and should be applied when speaking with existing and potential customers, as the techniques will greatly assist staff in connecting with clients, maintaining business relationships and securing new contracts, for example. "Participants in the programme will find their ability to communicate with all people irrespective of contrasting communication styles and behaviours greatly enhanced, improving their relationships outwith the office with family and friends. "This element emphasises the effectiveness of the programme, underlining its importance for forward looking organisations looking to develop their staff and see their businesses flourish."
Unleash Potential International provides coaching, facilitation, teambuilding and psychometric assessment services to a range of companies throughout the UK and Internationally. Every service provided by the team is conducted on a totally confidential basis.
For further information about Unleash Potential International and the services on offer, please call 01224733706 or visit www.up-int.com
Also see our News section for further news items.
|
